What is the cost of shipping?

For all orders above shipping is done free of cost. No charges will be applicable while purchasing product.

How long will it take for the order to reach me?

Please refer the product page for estimated shipping and delivery timelines for both domestic and international orders. From the time of shipping, it takes about 6-7 days for domestic orders and 7-9 days for international orders to reach you.

If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.

What can I do if my order dispatch is delayed?

We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us on www.adityatc.com and we will try our best to resolve your issues.

Returns, Refunds, Cancellations and Exchange

What is the return policy on ATC?

If the product is eligible for return, you may write to us on adityatc.nn@gmail.com within 7 days of delivery to request return and refund. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for return only can be returned.

How are returns processed?

Once you request to return a product via email or phone, a pick up is organized for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse.

Can I cancel my order?

You can cancel your order within 24 hours of order. Please email us at adityatc.nn@gmail.com to request a cancellation. You will not be able to cancel the order by yourself on the website.

ATC reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer.

How will I receive the refund for my cancelled or returned product?

In prepaid orders, money will be returned to the bank account/credit/debit card where the payment was made from.

How long does it take to receive a refund for a cancelled order or returned product?

We will process your refund within 5 business days in case of cancellation of an order. In case of returns, we will refund the money after the product has been received by our warehouse. Please note this entire process takes 2 weeks after the return has been picked up.